Student Advocacy

LaGuardia’s Office of Student Affairs provides students with a wide range of resources and assistance, and serves as a point of contact for students to voice concerns. Student Affairs staff also serve as mediators who strive to address issues and facilitate communication and resolution in a fair and equitable manner. Any student seeking advice can contact the Office of Student Affairs.

Services

The Office of Student Affairs provides information about the College’s policies, procedures, services, and students’ rights and responsibilities, in addition to helping resolve student complaints.

  • Serve as an impartial advocate
  • Analyze issues and conduct unbiased investigations
  • Present a range of options for resolving problems
  • Facilitate communication, use shuttle diplomacy, and mediate disputes
  • Foster equity, fairness, pluralism, and institutional values
  • Assess student needs and refer to appropriate services
  • Maintain confidentiality and follow up to ensure student success
  • Adhere to professionalism, ethics, and responsibility
  • Make recommendations for institutional improvement

Resolving Issues

Many issues are addressed through dispute resolution and mediation. We also offer resources and referrals to help students effectively navigate various challenges and attain a successful, enriching College experience.

Learn about the student complaint resolution process.

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